Why You Must Get IP Phone Systems for Your Big Business
So many people are actually confused regarding the VoIP phone systems and the IP phone systems. Well, they are surely the same in some ways but they are different in an important factor for the big businesses. They are really able to offer voice transmission through the IP and the packages for both would offer the same services. Looking at them from the outside, they look similar. But, they are not the same in a big way which those large companies must take into account.
Well, the difference of the VoIP and the IP system would lie on the focus of control. The IP phone system surely works in such private network and also the VoIP would make use of the public internet for the voice broadcast and also receiving. The quality of control that you get from the IP telephone system is certainly more than the VoIP.
Those IP phone systems would give the big businesses with a benefit for those call centers and the ability to network on that global scale. Even if there are many benefits when it comes to the use of such telephone systems, some of them would include the following.
Unified global communication for the many offices may definitely get those IP systems for all the company’s branches, whatever is the location and there are extensions assigned. Such is going to turn a lot of offices into a big office and this could save the company from spending for those long-distance fees. Also, this can help if the customer would contact the wrong calling area. Being able to make a simple transfer to such branch extension can save time and headaches.
You have to be aware that this also able to improve such ability to telecommute at a really affordable cost. Know that telecommuting can surely save the big businesses money when it comes to building the insurance costs and such is also an easy way to go green through reducing traffic from that regular commute. There are various companies that change from traditional call centers to such workers telecommute. Through the use of the soft phone, then the employee may dial in through the cable ISP or DSL and receive and place those calls. The caller won’t get to see the private information of the workers since everything is actually accomplished with the use of the company’s software.
The IP phone system would also allow the customers to contact the company 24 hours a day. Because of the advantages of such IP phone systems, the workers may connect with the customers in several time zones and also on different work schedules and they can stay open 24/7 through such global office that the IP phone would provide. There are various reasons why the companies must make use of the internet phone systems.